Frequently Asked Questions
Everything you need to know about Ritual Labs B2 style and service.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite well-fitting garments to ensure the perfect fit.
What payment methods do you accept?
Ritual Labs B2 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical production. We prioritize organic cotton, recycled polyester, and low-impact dyes in our collections to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.